Privacy Policy

Effective Date: January 1, 2025

Protecting your information is a priority for us. This Privacy Policy explains how Made Coffee LLC collects, uses, shares, and protects your personal information when you visit www.drinkmadecoffee.com or interact with our services. Made Coffee LLC is a Florida company and operates in both Florida and California.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following categories.

1.1 Information You Provide

We collect personal information directly from you when you make a purchase, sign up for emails, participate in promotions, or contact us. This includes:

• First and last name
• Billing and shipping address
• Email address
• Phone number
• Account login information, if you create an account
• Payment information needed to complete purchases
• Any information you voluntarily submit, including messages to customer support

We do not store full credit card numbers. Payment information is processed by our PCI compliant payment providers.

1.2 Automatically Collected Information

When you use our website, we automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed and referring URLs
• Time of access
• Cookies, tracking technologies, and identifiers used for analytics and advertising

This helps us improve website performance, prevent fraud, and customize your experience.

1.3 Information from Third Parties

We may receive limited data from partners such as:

• Advertising and marketing platforms
• Analytics providers
• Fulfillment and shipping partners
• Payment processors

2. Use of Your Information

We use personal information to:

• Process, fulfill, and deliver your orders
• Provide customer service and support
• Personalize your website experience
• Send promotional emails or product updates
• Improve website performance and safety
• Prevent fraud or illegal activity
• Comply with legal obligations

We may also send you updates about new products, promotions, or offers. You may opt out at any time using the unsubscribe link in marketing emails.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, such as:

• Payment processors
• Shipping and logistics partners
• Email and SMS marketing providers
• Data analytics services
• Customer support tools
• Hosting and security vendors

These partners are contractually required to protect your data and may only use it for the specific services they provide to us.

We may also disclose information when required by law or to protect the rights, property, or safety of Made Coffee, our customers, or the public.

4. Cookies and Tracking

We use cookies and similar tracking tools to:

• Analyze site usage
• Improve website functionality
• Personalize content
• Deliver relevant advertising

You may manage cookie preferences through your browser settings or cookie banner controls on our site.

5. Your Privacy Rights

Because we serve California customers and adhere to modern privacy standards, the following rights apply to all US customers where legally required.

5.1 Right to Know

You may request that we disclose:

• Categories of personal information collected
• Specific pieces of personal information collected
• Categories of sources
• Purpose for collecting the information
• Categories of third parties with whom we share information

5.2 Right to Access

You may request a copy of the personal information we maintain about you.

5.3 Right to Deletion

You may request that we delete personal information we hold, subject to legal exceptions, including:

• Completing your transaction
• Detecting fraud or security incidents
• Debugging and repairing functionality
• Complying with legal obligations
• Internal uses aligned with customer expectations

5.4 Right to Correct

You may request corrections to inaccurate personal information.

5.5 Right to Opt Out of Targeted Advertising

We may use cookies or third party tools for cross-site advertising. You may opt out via cookie settings or by emailing info@drinkmadecoffee.com.

5.6 Right to Non-Discrimination

We will not deny goods, charge different prices, or alter service levels if you exercise your privacy rights.

5.7 Authorized Agent

You may designate an authorized agent to submit requests on your behalf.

Submitting a Privacy Request

Email: info@drinkmadecoffee.com
We will verify your identity before completing your request.

6. Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware that a child under 13 has submitted personal information, we will delete it.

7. Data Security

We follow reasonable technical, organizational, and administrative measures to protect your information. No system is completely secure, but we take steps to safeguard your data against unauthorized access, loss, or misuse.

8. Data Retention

We retain personal information only as long as needed to:

• Provide services
• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Maintain business records

When no longer needed, information is securely deleted or anonymized.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will provide notice of significant changes by posting an updated version on our website and updating the Effective Date at the top of this page.

10. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: info@drinkmadecoffee.com
Phone: 727-482-4373